Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Extra payments on my bill

Hi I was looking to see what the extra £14 is coming out monthly on my direct debit

Resolved! New sim only contract and no network?!

Hi, I upgraded my contract to sim only 5g and bought a new iPhone 13 mini (direct from Apple so unlocked to all networks etc) I did the sim swap and my old sim has now lost connection. Popped my new one in and it’s not working, i did this on the 5/5/...

Resolved! How to cancel a contract

I am trying to cancel one of my contracts with O2 but am out of the country for a few months and the 202 number they suggest calling isn't working from my location. I have tried the live chat a few times on different days and am always told that all ...

Resolved! Texts

Does it cost extra to text USA numbers

Resolved! Amazon cancel

I have just had a bill nearly double than my tariff for amazon music which was free for 6 months. I want to cancel amazon music

Resolved! damaged phone

damaged phone

Resolved! monthly payment date

I want to change my monthly payment date

Resolved! Bill increase

Hello dear team member i have £44.00 plan but from last month its increase to £49.00. Please explain me why this happen. I want pay my pending installments in onece time.thanks and regards,nanakdeep singh

Resolved! Teenager to start paying for phone

Hi All,our son is 17 and now has a part-time job so we've decided he can start to pay for his own phone. Can he continue on our account or does he need to set up his own in order to pay his way?Thanks!Anthony

Resolved! Upgrade

Hi there could you tell me when I’m due an upgrade please

O2

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