Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 21210 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 199982 Views
  • 2 replies
  • 2 kudos

Resolved! Data

I have had a msg to show my data has been used up but on my o2 app there shows 7gb of data remaining.

ManiC by Level 1: Joiner
  • 208 Views
  • 1 replies
  • 0 kudos

Payment

If you don’t pay your bill for a few months how much does it go up by? I should’ve only had £100 taken out and instead it’s £467

Emilie1 by Level 1: Joiner
  • 267 Views
  • 2 replies
  • 0 kudos

Resolved! New handset

My current 24 month O2 monthly contract is complete and, staying with O2, I am about to get a new handset. I have two questions;1. What do I have to do to keep my existing number, is it simply a case of taking the Nano sim out of the old phone and pl...

Peter42 by Level 1: Joiner
  • 323 Views
  • 1 replies
  • 0 kudos

Resolved! Keeping my number

I've changed providers from EE to O2 and have applied online to retain my previous number Monday evening. My number have not been transferred as yet.

EMF63 by Level 1: Joiner
  • 272 Views
  • 1 replies
  • 0 kudos

Data not working

4G/5G not working in Republic of Ireland usually from NI. Tried restarting and checking date roaming etc nothing seems to be working

Orla2 by Level 1: Joiner
  • 257 Views
  • 1 replies
  • 0 kudos

Bill

Hi there I paid my bill late by my card and this morning o2 is taking the payment again

Deirdre1 by Level 1: Joiner
  • 395 Views
  • 2 replies
  • 0 kudos

O2 alert.....you've been sent a media message.

I regularly receive text messages with photos attached from friends, but for the first time in the last two days I've received messages from o2_Alert saying I have a media message and need to go to www.o2.co.uk/m/ and type in my mobile number and PIN...

Tolkienista by Level 2: Apprentice
  • 22233 Views
  • 4 replies
  • 0 kudos

Resolved! Bill

Hello,I received an email saying my services have all been suspended due to a higher than normal next bill. This bill is due to be paid 11th September.My current bill due to be paid on 11th August by direct debit.They want me to pay off my next bill ...

Bex5 by Level 1: Joiner
  • 348 Views
  • 1 replies
  • 0 kudos