Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237229 Views
  • 2 replies
  • 2 kudos

Resolved! Contract sim

Just waiting on a sim wondering how long will it take

Abbas892 by Level 1: Joiner
  • 418 Views
  • 2 replies
  • 0 kudos

Resolved! Payment

I had a letter saying I owe money I have tried to call using all the numbers you put in the letter but they all go to a pay as go top up line oviously I don't need that you have cut me off and said that if I don't get back to you my device will be bl...

Sb8 by Level 1: Joiner
  • 339 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

I have an outstanding of £13.80 but to my surprise O2 is sending me threatening letters.I find that really bad.If I am getting such letters what about those that owe more

KP4 by Level 1: Joiner
  • 466 Views
  • 2 replies
  • 0 kudos

Resolved! Help understanding first bill and £300 deposit

When I look at my bill it looks like it paid but nothing left my bank account yet or manual via card I did have to pay a depoist of £300 at the start of contract due to poor credit raiting but said would get it back if paid on time and just a tad wor...

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Resolved! direct debit

please can i talk to someone ref my direct debits. need to check i have not cancelled them

martin118 by Level 1: Joiner
  • 455 Views
  • 2 replies
  • 0 kudos

Resolved! How do I view previous bills/invoices?

All in the subject really, can't seem to find any way to view previous bills / invoices? I did google and it's referencing options that are no longer there.

medeson by Level 1: Joiner
  • 957 Views
  • 3 replies
  • 0 kudos

Resolved! Bill

I can't find my bill on the O2 app

Philmrg by Level 1: Joiner
  • 541 Views
  • 2 replies
  • 0 kudos

Resolved! Still on old tarrif

Hi I recently purchased a new o2 contract Samsung s22 ultra and when it came i done the sim swap thing as i believe they need you to upgrade your sim and keep your number. After doing this when i go onto the myo2 app it is still showing my old 30GB d...

Resolved! New Pay Monthly contract with new Moto G50

Hi, can anyone help me? Just switched from PAYG on antique Nokia to new Moto G50 on Pay Monthly. Nowhere in contract or bill does it explain how the device cost and airtime costs are split. Sales person was ambiguous. Am I actually buying the phone o...