Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How do I view previous bills/invoices?

All in the subject really, can't seem to find any way to view previous bills / invoices? I did google and it's referencing options that are no longer there.

Resolved! Bill

I can't find my bill on the O2 app

Resolved! Still on old tarrif

Hi I recently purchased a new o2 contract Samsung s22 ultra and when it came i done the sim swap thing as i believe they need you to upgrade your sim and keep your number. After doing this when i go onto the myo2 app it is still showing my old 30GB d...

Resolved! I’ve paid my bill twice

Hi I’ve paid my bill Early but paid it twice by accident

Resolved! New Pay Monthly contract with new Moto G50

Hi, can anyone help me? Just switched from PAYG on antique Nokia to new Moto G50 on Pay Monthly. Nowhere in contract or bill does it explain how the device cost and airtime costs are split. Sales person was ambiguous. Am I actually buying the phone o...

Resolved! Problems ordering

Hi, Just had my order for the samsung s22 cancelled by O2. So I placed a new order for the Samsung S22 ultra and 30 mins later had a text stating it was out of stock... has anyone else had this happen to them recently?? Kinda getting annoyed now ... ...

Resolved! no signal.number change over

hiI spoke to o2 on sunday.I did a number change.I lost signal sunday morning.I have turned my phone off and on a number of times.I still dont have signali cant be without signal any longer

Resolved! Upgrade

Hey guysim overdue an upgrade but not sure what to go for. I’m not interested in a top of the range phone

Resolved! Bills

Spend cap

Resolved! Query Bill on charges when abroad

I have been charged for using my phone abroad which is not the case. Bill dated 22 Jan 2022 Charges of £42.92 Would like a call from bill payment service to rectify this. [Removed]

O2

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