Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Final payment

Trying to make final payment am away in turkey and cant contact o2 to pay 路‍

Resolved! Paid my bill and my phone not calling out

Paid my bill and my phone not calling out Please help me

Resolved! Wrong name on bill

Hi, I signed up for pay monthly on O2 on August 10. When I got my first bill through, it turns out that the account name on the bill is not my actual name. They have entered my first name, middle name and the first half of my family name so it not re...

Resolved! Chromebook free gift

Hi, I've just received my s21 could anyone tell me when I receive the chromebook ? Thanks terry

Resolved! Adding another contract

I'm wanting to get a sim only contract but I don't want to mess mine up as I'm not sure how to do it as a dont no what the pac or stac number is that there asking for thanks

Resolved! 80876

Hi I’ve been charged for 3 texts from a discount text I never opened as I assumed it was a scam . Anyone any ideas how to get refunded?

Resolved! Porting of Mobile Number

Afternoon all, Is it possible to confirm whether my number is being ported across? I entered the PAC code when signing up and I have just activated myO2 SIM but there has been no mention of my number coming across. Thanks

Data not updating

I have made quite a few calls but my data says I still have my full monthly allowance.

Resolved! My calls go to voicemail

I have keyed ##002# as advised in this forum but it didn't correct the problem

Resolved! Excess charges

I am on holiday in USA and I am logged into my friends wifi, I have not asked for roaming. I do not use my phone outwith the house so why am I charged for this?

O2

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