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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 254878 Views
  • 2 replies
  • 2 kudos

Resolved! Transfer my number - provided PAC code when signing up

@O2Lisa Is it possible to confirm whether my number is being ported across? I entered the PAC code when signing up and I have just activated myO2 SIM but there has been no mention of my number coming across. ThanksRita

rcrane by • Level 1: Joiner
  • 1255 Views
  • 7 replies
  • 0 kudos

Resolved! Disconnected

Hi. Been cut off this morning, I’ve now payed the outstanding amount. When will my phone go back on ?

K500monel by • Level 1: Joiner
  • 412 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade

Hi there , I would like to upgrade my account and when I would like to pay in finally my card always declined but I don’t know why because today I paid with my all account . Thank for your help

Eszter87 by • Level 1: Joiner
  • 390 Views
  • 1 replies
  • 0 kudos

Resolved! Data sharing

Can I share my plan with my daughter by adding her number to my account?

TheSonj by • Level 1: Joiner
  • 1130 Views
  • 1 replies
  • 0 kudos

Resolved! Non use of tablet.

I have not used my tablet for 2 years now yet despite requests to shut down my account, every month o2 are taking Airtime payments off me. How can I stop this happening please?

Helen51 by • Level 1: Joiner
  • 647 Views
  • 1 replies
  • 0 kudos

Resolved! Leaving o2

Am planning to leave o2, There is an outstanding of £380 for device pending so if i port my number to another carrier now, After 14 days do i need to pay full outstanding amount or device money ll deduct every month like now. (Same like sky mobile sy...

Sam011 by • Level 2: Apprentice
  • 745 Views
  • 1 replies
  • 0 kudos

Resolved! Blue light

Where can i enter my blue light code please?

pappsy1 by • Level 1: Joiner
  • 1141 Views
  • 3 replies
  • 0 kudos

Resolved! cancel my account

i am overseas and need to cancel my contract and pay the remaining balance off my account

Resolved! 300 gift card

Hi, I apologise if this had already been covered. Once the gift card has been redeemed within the 14 day since purchase. Am I correct in reading, it cannot actually be used for a further 90 days?????? So once redeemed I’ve gotta wait 90 days before i...

Libcrocx by • Level 1: Joiner
  • 1115 Views
  • 2 replies
  • 0 kudos

Resolved! Stayin abroad for months

Hi, I am abroad for several months and wonder what is the cheapest option for me in terms of my O2 bill without losing access to my bank account through my O2 number? ThanksAngelos

angelosk by • Level 1: Joiner
  • 736 Views
  • 1 replies
  • 1 kudos
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