This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237959 Views
  • 2 replies
  • 2 kudos

Mobile data not working

I have just moved back from overseas and put my pay monthly sim in a new iPhone 13 pro. There is signal but mobile data is not working. I have tried restarting and resetting the phone and nothing is working.

BIAB22 by • Level 1: Joiner
  • 4520 Views
  • 2 replies
  • 0 kudos

Resolved! Help porting sim!

The 'keep your sim form' didn't work so I submitted a PAC request via live chat. I received confirmation of the port-in request by email. I wanted to speak to an adviser about this but after 20 minutes on the phone I got cut off. How long after I get...

Resolved! Cancel membership

I am moving from UK and I would like to cancel my member ship in O2

Rawaa by • Level 1: Joiner
  • 388 Views
  • 1 replies
  • 0 kudos

Resolved! Final bill

I took about a new contract and transferred my number across, there was one payment left on the device plan, will this come out by DD as usual or do I need to make a manual payment for the final bill

Resolved! ESIM doesn’t wirj

Ystd stopped by O2 shop and asked to Esim. That guy requested SIM SWAP. now after 24 hours. Nothing changed. Can’t use phone call, text either.

Amye by • Level 1: Joiner
  • 431 Views
  • 1 replies
  • 0 kudos

Resolved! HI all, new to O2, quick question about USA/Canada usage

Hi all As the title, I specifically defected from Three yesterday as we travel to Canada/USA tomorrow, I told the sales agent why I wanted the new sims and she said I was free to use the allowance in the States straight away I found a thread on Googl...

Resolved! Payment

Hi I wanted to pay towards my bill as I received a letter but can not do so because you have barred me from your site.

Kerlan by • Level 1: Joiner
  • 465 Views
  • 1 replies
  • 0 kudos

Resolved! Why is Data so expensive when we live in such a modern society?

Hey Everyone! I have been an O2 customer for over 10 years and this has started to grind my gears as to why our Data is Stupidly Expensive and it is not just for this phone company but every phone company that exists! The Internet has been around for...

DGB by • Level 1: Joiner
  • 2071 Views
  • 3 replies
  • 4 kudos

Resolved! deposit

when i sign contract with O2, it had paid deposit, it mention will deduct the bill through the deposit then only by direct debit. but until now still direct debit, can't see where is the deposit

sukilee by • Level 1: Joiner
  • 508 Views
  • 1 replies
  • 0 kudos
Top Kudoed Authors
View All
Top