02 phone insurance

[Swanny95]

Hi I purchased phone insurance through 02 just after I got my new phone but I can't work out how to pay it? I thought it would automatically come out with my phone bill but it hasn't and I can't find an option to pay it on the app. Anyone know how it works? Thanks 😊 

[Cleoriff · Accepted solution]

@Swanny95 

You will see the insurance as a bolt on in My O2. Check your bank statements.

https://www.o2.co.uk/help/digital-services/o2-insurance 

You should contact the sales team as they can help you with that – message them on Social Media  -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255