Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

cancel the wrong line

Hi My phone line is not woeking I beleive you have disconnect the wrong number

Shantaben by Level 1: Joiner
  • 1 replies
  • 0 kudos

Unable to text Radio Compition lines

Hello, why can I no longer text radio Compition lines? It just stopped a couple months ago and nothing has changed with my phone or contract.

Rolfie by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Refund


Resolved! Increasing data allowance

I've just logged onto my O2 and see that my data allowance is 1gb for £6.16 per month. It was 3gb when I signed up which must be over a year ago so assume it was only for the first year. Looks like other providers are offering better options than I a...

Toffee by Level 1: Joiner
  • 8 replies
  • 0 kudos

Premium text charges

I am getting texts from a number, which I have blocked, but still getting charged £1.25 each time they send a message. Any help and advice would be greatly appreciated.

Julesking by Level 1: Joiner
  • 1 replies
  • 0 kudos

Keep my old number

I had filled in the form to keep my old nimber and supplied my PAC code too yesterday. I see no changes have taken place yet. How long does it take to get activated. My PAC Code will soon expire. Many thanks Allan

a1canmx by Level 1: Joiner
  • 3 replies
  • 0 kudos

No 4 g in France???

I can’t get 4g in France but my kids can, what can I do??

Nickybake by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Change bill date

Hi please can someone help in just want to speak to an advisor to change my bill date and have never been able to set up my o2 what do I do