Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Order Placed, deposit taken £400, No Order Confirmation, due to collect tomorrow

Hi All, I have been 02 customer a few years with a sim only deal. Placed an order for a Samsung Tab S8 ultra. It asked me for a deposit of £400 which I paid, and I asked to collect from store tomorrow as I go away for 6 months abroad and laptop broke...

Resolved! Extra charges

My son has managed to get £78 of extra charges but I didn't think this was possible as I have capped his phone. Will o2 help with this as I don't have £78. Sim price already increased help please

Resolved! Travel

Going to Egypt can I use my data there without charges ?

Resolved! Credit line

I need the credit line number please

Resolved! How to leave.....

I have been putting up with slow speeds and connection issues for far too long now... neither calling o2 or visiting stores for help could not fix this... I have been using a plusnet card along side my o2 and it just blows the o2 sim out of the water...

Resolved! Alcatel-Lucent Tablet

I paid £43 on the Alcatel-Lucent tablet and irs atill saying I have £44 left to pay I don't understand it

Resolved! 2 direct debits?

Hi, I have recently joined O2 from Three with a new phone. I got 2 emails today from my bank telling direct debits have been setup. I checked on online banking and two direct debits have been setup for Telefonica O2 Limited. Is this correct? Do they ...

no service problems

hi all, been using an iphone 6 for a good few years, upgraded in an o2 store on sunday to an iphone 13. the guy gave us new 5g sim with the phone. before we had arrived home from the store the old sim card was displaying no service. put the new sim i...

Resolved! cost of receiving calls while in the usa on my uk mobile

How much while I be charged on calls i receive on my uk mobile (o2 monthly)\while on holiday in the usa?

Resolved! switch off voicemail

how do i switch off voicemail to avoid charges when travelling in the USA?\

O2

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