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Unableto send texts

suemk
Level 1: Joiner
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Hello,

 

I have just changed from "pay as you go" to "pay monthly". The sim seems to work fine, I can make and recieve calls, and I can receive texts. But, I cannot send texts.

 

I have followed as many guides as I can, and have just followed a complete backup, factory reset and restore. I'm still unable to send texts.

 

Can anyone suggest further steps?

Thanks

Sue

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jonsie
Level 94: Supreme
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Breanna
Former Staff
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Hi @suemk were you able to get this sorted?

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