@Julie1001
Easiest way is in store if your local O2 shop is open.
If not, you can call O2 Guide: Coronavirus Community Help and Support
or buy online https://www.o2.co.uk/shop but you need to log in as a new customer so you don't upgrade your current phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
