This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 271933 Views
  • 2 replies
  • 2 kudos

5G

Hi! I’ve just got a new iPhone 12 pro max and heard that I need a new sim to get 5g. I currently pay £10.27 for 8 GB and don’t want to pay more. Any advice on how to upgrade so I get 5g and what contract for sim only? Cheers

JohnG by • Level 1: Joiner
  • 784 Views
  • 4 replies
  • 0 kudos

Resolved! Does Unlimited Mean Unlimited Data

I was wanting to purchase unlimited data for my phone but when I go down to the unlimited option nowhere does it state that it’s unlimited data it’s the most expensive tariff can someone please confirm with me that this means unlimited data

Jaymac93 by • Level 1: Joiner
  • 2021 Views
  • 4 replies
  • 0 kudos

My plan

I have got PAC code and I want to give you to switch my number

Alejandra by • Level 1: Joiner
  • 635 Views
  • 2 replies
  • 0 kudos

Premium Service Charge

I recently donated to Children In Need and find that I have been charged £10 and £10?Surely this cannot be correct?

Brickie01 by • Level 1: Joiner
  • 2421 Views
  • 7 replies
  • 0 kudos

Resolved! O2 have wrecked my credit rating

I used to have an O2 pay monthly device and tarriff. I decided to pay off the device early and cancelled my tariff. This was all done late 2017. Now I have had a mortgage application declined because my credit file shows that I have an outstanding lo...

Anonymous by • Not applicable
  • 13729 Views
  • 33 replies
  • 0 kudos

Resolved! 4G calling (VoLTE)

There have been partial answers to the question of turning on voice over LTE and/or 4G calling. The suggestion is to turn it on via the My O2 app... except there is no option shown there.Obviously, I could call O2 and ask, but asking here first seems...

Woody53 by • Level 1: Joiner
  • 4201 Views
  • 5 replies
  • 0 kudos

Upgrade order

Hi I’ve just noticed I ordered a green IPhone 12 on my upgrade, is there any chance of changing it to silver at this stage. My mistake. Cheers

Resolved! Credit check

I applied for a contract Saturday evening and received legal documents; I contacted O2 yesterday for an update and they confirmed that it was all go through the credit check procedure I was just wondering is if this is normal as it’s almost been a we...

Rat by • Level 1: Joiner
  • 3125 Views
  • 8 replies
  • 0 kudos

Wrong tariff

I have a 5g sim only contract but a iPhone 11 which is not capable of 5g. Sim error is displayed. What can I do

Annette1 by • Level 1: Joiner
  • 975 Views
  • 5 replies
  • 0 kudos

Next day delivery?

Hey I placed an order yesterday around 5-6pm and it said next day delivery, just wondering if that included weekends or not, so I know if to stay in or not Many thanks

Top Kudoed Authors
View All
Top