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21-08-2019 09:03 - edited 21-08-2019 09:05
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21-08-2019 09:03 - edited 21-08-2019 09:05
Solved! Go to Solution.
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on 21-08-2019 09:12
This order is now fixed unfortunately, so you'll need to accept delivery then return it under the 14 day change of mind policy.
Once that is done, you can re-order a black or silver one.
https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy
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on 21-08-2019 09:12
This order is now fixed unfortunately, so you'll need to accept delivery then return it under the 14 day change of mind policy.
Once that is done, you can re-order a black or silver one.
https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 21-08-2019 09:13
Hi @M-H
You can find the colour options in the shop or give customer services a call and ask the availability of the nearly new phones. Guide: How to find help & contact O2
As you have ordered it, you may have to phone them to change it...or return it under the 14 day change of mind policy https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy
I would call customer services now if honest. Best of luck and welcome to the forum
Veritas Numquam Perit
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on 21-08-2019 12:25
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on 21-08-2019 12:25
Why not just get a cover with the color you choose. There are multiple options on Amazon.
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on 21-08-2019 13:56
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on 21-08-2019 13:56

