Wrong Colour Phone

[M-H]

I have ordered a new phone but don't want 'Rose Gold' being a 70 year old male, colour options please?

    1 Apple iPhone 7 32GB Rose Gold Perfect Like New

    Order number: ms-212701705

[MI5 · Accepted solution]

@M-H 

This order is now fixed unfortunately, so you'll need to accept delivery then return it under the 14 day change of mind policy.

Once that is done, you can re-order a black or silver one.

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

[Cleoriff]

Hi @M-H 

You can find the colour options in the shop or give customer services a call and ask the availability of the nearly new phones. Guide: How to find help & contact O2 

As you have ordered it, you may have to phone them to change it...or return it under the 14 day change of mind policy https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I would call customer services now if honest. Best of luck and welcome to the forum

[jonsie]

Why not just get a cover with the color you choose. There are multiple options on Amazon.

[Cleoriff]

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@jonsie wrote:

Why not just get a cover with the color you choose. There are multiple options on Amazon.

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Which is exactly what I do. If I can't get a red phone, I get a red case !! Sorted