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Wrong Colour Phone

M-H
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I have ordered a new phone but don't want 'Rose Gold' being a 70 year old male, colour options please?
    1 Apple iPhone 7 32GB Rose Gold Perfect Like New
    Order number: ms-212701705
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MI5
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@M-H 

This order is now fixed unfortunately, so you'll need to accept delivery then return it under the 14 day change of mind policy.

Once that is done, you can re-order a black or silver one.

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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@M-H 

This order is now fixed unfortunately, so you'll need to accept delivery then return it under the 14 day change of mind policy.

Once that is done, you can re-order a black or silver one.

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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Hi @M-H 

You can find the colour options in the shop or give customer services a call and ask the availability of the nearly new phones. Guide: How to find help & contact O2 

 

As you have ordered it, you may have to phone them to change it...or return it under the 14 day change of mind policy https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

 

I would call customer services now if honest. Best of luck and welcome to the forum Welcome

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jonsie
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Why not just get a cover with the color you choose. There are multiple options on Amazon.

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Cleoriff
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@jonsie wrote:

Why not just get a cover with the color you choose. There are multiple options on Amazon.


Which is exactly what I do. If I can't get a red phone, I get a red case !! Sorted wink

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