YOUR COMPANY IS A JOKE
Three months later and I am STILL not able to get my credit rating corrected.
O2 are a complete joke. I have contacted all the credit reference agencies and they in turn have contacted O2, O2 are still saying this debt is outstanding WHEN IT HAS BEEN PAID AND I CAN PROVE IT.
I have contacted your CreditFileReferrals@o2.com several times AND THEY DO NOTHING.... They say 'refer it to the ombudsman then'... WHEN I CAN PROVE PAYMENT....
You can't get hold of anyone to actually speak to.
This company is RUINING MY LIFE.... The whole reason I have this debt is because their invoicing department can't invoice the right details, they were supposed to invoice my company and kept on invoicing ME... so now I have a personal debt... which I was forced to pay off back in August and STILL THIS IS SITTING ON MY CREDIT FILE AS A DEFAULT...
O2, if you don't sort this you are going to have legal proceedings, I don't have time to wait for the Ombudsman and frankly why should I when you have been paid and I can 100% prove it - this is a joke, you are ruining peoples lives.
PEOPLE IF YOU ARE READING THIS avoid O2 like the plague, this company and their customer service are beyond poor, they don't care about their customers and if you ever leave heaven help you!!!!
Don't end up like me, CANCEL your O2 contracts and RUN!!!
If someone with half a brain wants to contact me from O2 credit refferals then please do, I am sure this could be sorted very easily BUT refusing to do so is illegal and criminal - you are ruining my life O2, get your act together.
