Money back

[Jenniwoo122]

Hi I've topped up my number instead of my daughter's how do I get my money back I can never seem to chat to a real person online or the phone I'm about to explode with how hard it actually is to speak to someone

[madasaf1sh · Accepted solution]

@Jenniwoo122 

O2 dont issue refunds on top ups normally so you may struggle as top ups are none refundable and there is no one on this customer to customer community who can help 

You can always try the social media team, all the details can be found here Guide: How to find help & contact O2  but you may be in for a uphill battle.