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An unrecognised number

Squeaky
Level 1: Joiner
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I received a text today from 07535 888863

 

Supposedly from 02 stating..... I quote:

 

WE WERE UNABLE TO PROCESSYOUR LATEST BILL. IN ORDER TO AVOID FEES, PLEASE UPDATE YOUR PAYMENT METHOD INFORMATION VIA https;//o2.uk.pr5g.com/o2=2

 

All my texts from 02 in 10+ years have never had a telephone number attached! Or am I being paranoid cos I'm a siver top!

Thank you

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MI5
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@Squeaky 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 8
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MI5
Level 94: Supreme
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Registered:

@Squeaky 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 8
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Squeaky
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Thank you so much for promt reply

Message 3 of 8
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MI5
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you're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 8
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Squeaky
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I sent text to 7726. I was unable to block number as the text itself wouldn't allow. 

Thank you again. 

Message 5 of 8
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MI5
Level 94: Supreme
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They'll be using a different number to text from tomorrow anyway, so no worries.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 8
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Jac2
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I have just received the same text
Message 7 of 8
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MI5
Level 94: Supreme
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@Jac2 wrote:
I have just received the same text

@Jac2 

Same advice as above

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 8
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