When will we get the pre order s22 ultra

[CeriWoodward-]

When will we get our pre ordered s22 ultra 

[madasaf1sh]

@RafaC @lewys-gp @Martin-O2 

Can we merge all the S22 threads into one????

[Martin-O2]

@madasaf1sh volumes are pretty low right now so we'll leave them as is. If we see a massive spike we can think about merging or doing the lock and redirect method. 

[Jojoress]

Where is the communication for those affected by not receiving their order on launch day, this is a joke. I have no idea what's going on and shouldn't have to come on a forum to try and find out what's going on with my order. O2 are a big company, at the least they could send us a email to let us know what's going on. Not professional at all. 

[Baszawes]

100% RIGHT.

I wait from yesterday like a idiot for e-mail or anything about my order which i should get yesterday.

Is rly hard send e-mail to ppl???

[Cleoriff]

@Baszawes 

Unless you get an email saying your S22 has been dispatched, it won't be coming. Samsung are currently showing a delay of 4 weeks. Once you get your email, you will be able to track it in My O2.

[Ryan6361]

Been on phone to O2 about my Preorder a couple time yet they seem to give mix Matching information. My O2 app says it hasn't launched yet and it also says I'll recieve it on launch day however nope still nothing. Could send us an email to say it may be late.

[Ric68]

I'm waiting to as I payed off my device plan only for o2 to say that my s22 ultra is out of stock and no information as to say when it will be in stock.

[Deansy]

No it doesn't - the only details on my O2 a/c state 'Being processed' and has been like that for some 2 weeks !. What worries me is that I only ordered the phone to qualify for the offer of the Samsung ear-buds - I hope that, if there IS a delay, that it doesn't 'Time-bar' me for the offer ??

[nomad1001]

I agree ordered the ultra to also get free pods have messaged Samsung and got quick reply as follows.

Good Day, 
 
Thank you for your email. 
 
To qualify for this promotion, the qualifying purchases must be made between 25th February 2022 and 5th April 2022. 

All claims must be submitted within 60 days from the purchase date.

If you do not receive your device within the 60 days, please let us know.
  
For any further questions, please do not hesitate to contact us

Kind Regards,

****** @ Samsung Promotional Support Team

so you should be good I ordered mine 11th march and still no sign