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What happens to my balance on Pay As You Go when moving to Contract

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Anonymous
Not applicable

on ‎13-02-2013 10:01

on ‎13-02-2013 10:01

Hi, I recently got a new Blackberry and I am currently on Text and Web Pay As You Go at the moment (top up £15 a month) - I would find it cheaper to move to Simplicity (500 texts, 100 mins & 100MB web for £13.50 a month)

 

However, I still have £29.50 credit on my phone - what happens to this credit when I move over?

 

Thanks

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MI5
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on ‎13-02-2013 10:11

on ‎13-02-2013 10:11

It will get transferred as a credit to your contract and you can pay your bill from it or ask for it to be transferred to your bank account.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

on ‎13-02-2013 10:11

on ‎13-02-2013 10:11

It will get transferred as a credit to your contract and you can pay your bill from it or ask for it to be transferred to your bank account.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎13-02-2013 10:13

on ‎13-02-2013 10:13

Nice one, thanks for your quick response! slight_smile

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MI5
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In response to Anonymous
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on ‎13-02-2013 10:29

on ‎13-02-2013 10:29

No probs wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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