This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

What happens to my balance on Pay As You Go when moving to Contract

Go to solution
Anonymous
Not applicable

on ‎13-02-2013 10:01

on ‎13-02-2013 10:01

Hi, I recently got a new Blackberry and I am currently on Text and Web Pay As You Go at the moment (top up £15 a month) - I would find it cheaper to move to Simplicity (500 texts, 100 mins & 100MB web for £13.50 a month)

 

However, I still have £29.50 credit on my phone - what happens to this credit when I move over?

 

Thanks

Message 1 of 4
1,744 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 152203 Posts
  • 651 Topics
  • 29009 Solutions
Registered:

on ‎13-02-2013 10:11

on ‎13-02-2013 10:11

It will get transferred as a credit to your contract and you can pay your bill from it or ask for it to be transferred to your bank account.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
1,742 Views
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 152203 Posts
  • 651 Topics
  • 29009 Solutions
Registered:

on ‎13-02-2013 10:11

on ‎13-02-2013 10:11

It will get transferred as a credit to your contract and you can pay your bill from it or ask for it to be transferred to your bank account.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
1,743 Views

Go to solution
Anonymous
Not applicable
In response to MI5

on ‎13-02-2013 10:13

on ‎13-02-2013 10:13

Nice one, thanks for your quick response! slight_smile

Message 3 of 4
1,740 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 152203 Posts
  • 651 Topics
  • 29009 Solutions
Registered:

on ‎13-02-2013 10:29

on ‎13-02-2013 10:29

No probs wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
1,736 Views
0 Kudos
Top Kudoed Authors
View All
Top