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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Refund on deposit for iphone 5

Hi, I payed a 300 pound deposit on my iphone and it has just been refunded to me but i know have a balance of £300 on my o2 app...Could i get this back in my bank? or not? thanks

Resolved! How do I close my account

Hi guys. Quick question - does anybody know how to close an account? My current contract ends on 02nd february and I am going to switch networks as 02 could not match the deal I was getting elsewere. I want to close my account and ensure I do not get...

Resolved! Paid the bill twice

Hi, I am on o2 pay monthly plan. I recently wanted my o2 bill cleared so i paid o2 via my debit card before the date of direct debit. Now i have got my bank statement showing two transactions for o2 for same month. Can anyone help me what to do next ...

Resolved! Giving my I phone to my son - best way to do it

My I phone is not in contract, it's pay monthly. My son uses it and I pay the bill. He is going to Spain at start of feb and I want to give him the phone but stop myself getting the bills. Also I don't want him to be picking up huge bills. What's the...

Resolved! Contract to Simplicity Sim Only

Very happy with Sony xperia arc for almost 2 years Can I order the Simplicity sim only,then activate it when my upgrade is available from 25th March? I don't want to pay the remainder of the contract + simplicity tariff for 2 months Do I just have to...

Resolved! iPhone Tariffs

I've been a customer of O2 / BT Cellnet Pay Monthly for over ten years and always take out 12 month contracts. During my last contract they didn't offer 12 month options, so I reluctantly took out an 18 month contract, which I hated, I felt 'bound' f...

Resolved! international Favourites - did I add the right number?

Hi, I have added a number to my Int'l Favouries and I added it in this format 203-***-**** Is that ok? Prior to managing my Int'l calls via bolt-onm, I would dial 001-203-***-**** - will the UK-based number I was given still dial out correctly or sho...

Resolved! Transferring a mobile no. from one o2 account to another o2 account

I want to transfer my mobile number (which is on o2) to a different contract (which is also on o2) and at the same time cancel the first contract. Does anyone know an easy way to do this as I've heard leaving o2 can be difficult.

Resolved! The Business Bolt-on?

since please are moving away from blackberries, but still use their phone for business on pay and go, is it not about time O2 release a similar bolt-on for non-blackberry phones such as android with email and about 500mb data? Joseph

Resolved! Receiving spam from o2

How can I disable the spam messages from O2 advertising pay and go go go? I have tried calling 2202 and listening to every option, didn't find a way to disable it. "O2: You're paying our standard rates for calls, text and web. You could get a better ...

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