Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Migration from pay and go to pay monthly.

I bought an iPhone 5 and O2 contract at Phones 4u on Xmas eve. I wanted to keep my pay and go number. Was given a temp number which is on my contract. My pay and go number transferred to my new phone and sim but is still on a pay and go account, not ...

Resolved! sim not provisioned mm #2

Hello I just upgraded my phone and I had to order a replacement sim at the same time. I've put the new sim in the phone (sony xperia) and it's given me the message 'sim not provisioned mm #2' and I can only make emergency calls. I can't do the sim sw...

Resolved! No signal but site says it should be full coverage

I have checked the network coverage for my area on the site and it says it should be fine but me and my partner have struggled for days to get any signal at all for the last few days....

Resolved! Delete MyO2 online account

I left O2 back in November. My number has been moved to another network and I have paid my final bill. And yet... My "MyO2" account is still up and running. How do I get it closed and deleted?

Resolved! My second pay monthly account...

Hi! I have 2 pay monthly account(same email/name/password).I can't find the second one when i log in to MyO2.Any idea how can i find it?Thanks!

Unreasonable Contract

Hi I am writing to complain about my contract I get 900 mins unlimited texts and a 500MB Internet bolt on totalling £42, this is for an iPhone4 8GB. For this price other companies do so much better, eg three do 1000Mins 5000 Texts and unlimited Inter...

Mast has gone down again SO51

Hi my local mast has gone down again and all the O2 phones in the house have 1 bar or no signal, please fix this ASAP! Post code is SO51

Resolved! Old pay & go sim into pay monthly phone

Hi HELPI have put my old sim into another phone all works except the textsthe message centre is wrong (pay monthly No.) but the phone wont do options to change states the value read from sim. but works ok in old phonehave been on web advice twice but...

Resolved! New phone brought outright...

Does anyone know if because I brought my phone outright from the O2 store, I will be bony useable on the O2 network?

Jumbled up sms messages

I have only had my iPhone 4s for 6 months, but right from the beginning it has always sent jumbled up messages. Usually it happens with longer messages and they seam to get jumbled up with older messages sent to the same person.I have tried numerous ...

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