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Voice Mail Help

Gavin7332
Level 1: Joiner
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on ‎16-05-2020 22:25

on ‎16-05-2020 22:25

I have an iPhone XR and on the voice mail area I used to get callers details times etc. But now all I get is call voicemail. How do I get the mail box history back or is this a new set up for the iPhone? Please help as it is so annoying as unsure who and when I get a voice mail. Thanks in advance
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Bambino
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on ‎16-05-2020 22:42

on ‎16-05-2020 22:42

@Gavin7332 Take a look here: https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712

I DO NOT WORK FOR O2



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MI5
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‎16-05-2020 23:15 - edited ‎16-05-2020 23:16

‎16-05-2020 23:15 - edited ‎16-05-2020 23:16

@Gavin7332 

You need to call customer service to add iData to your account.

Guide: Coronavirus Community Help and Support 

The number 0800 587 4005 is the best one to try currently.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
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on ‎20-05-2020 12:49

on ‎20-05-2020 12:49

@Gavin7332 How are you getting on with your voicemail issue? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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