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Level 1: Joiner
Posts: 1
Registered: ‎21-04-2020

Voice Mail Help

I have an iPhone XR and on the voice mail area I used to get callers details times etc. But now all I get is call voicemail. How do I get the mail box history back or is this a new set up for the iPhone? Please help as it is so annoying as unsure who and when I get a voice mail. Thanks in advance
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Level 67: Unsung hero
Posts: 15,375
Registered: ‎31-03-2010

Re: Voice Mail Help

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Posts: 102,124
Topics: 550
Solutions: 13,003
Registered: ‎04-04-2012

Re: Voice Mail Help

[ Edited ]

@Gavin7332 

You need to call customer service to add iData to your account.

Guide: Coronavirus Community Help and Support 

The number 0800 587 4005 is the best one to try currently.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Community Manager
Posts: 7,021
Registered: ‎18-02-2016

Re: Voice Mail Help

@Gavin7332 How are you getting on with your voicemail issue? 

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