Solved: Re: Upgrading early - Page 2

Deeee1 · ‎10-05-2016

i am currently using amd iphone 5c but am in desperate need of an upgrade. o2 tells me that i have £70 to pay then i can upgrade but must i upgrade directly from o2 or can i upgrade from carphone warehouse as they have cheaper tarrifs

Deeee1 · ‎10-05-2016

Thanks for the clarification

MI5 · ‎10-05-2016

@gmarkj wrote:
@MI5 - can CPW tell where you got the contract from, or do they just get you to check My o2?

They will know when they enter your phone number into the computer.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎10-05-2016

learnt something today then!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎10-05-2016

As they are one of O2's trusted partners they more about your account than you do

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎10-05-2016

On a standard contract you need to pay off the number of months remaining multiplied by your monthly tariff if you want to buy from CPW. The information is available in My O2.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Curr946 · ‎11-05-2016

- vat

Current Phone: Sony Xperia XZ Premium

PhoneDoc · ‎11-05-2016

Hi @Deeee1 considering you're wanting to upgrade from your current contract early, are you sure you don't want to consider a Refresh contract directly through O2, as this would be more beneficial if you want to upgrade early again in the future?
If your 5C is in good physical condition you can trade it in against the £70 upgrade fee. You can also enquire about student/employee discount, which often brings O2s prices in line with CPW

O2

Upgrading early

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Contact O2 when I have no SIM!

Enforcement notice

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