Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 278822 Views
  • 2 replies
  • 2 kudos

Resolved! Paccodes

Also, I received a message that the paccode I submitted to O2 when I signed a new contract this Saturday was invalid. An email was given to resend the correct paccode, which I have done, having contacted my previous provider. It would be good to have...

Anonymous by Not applicable
  • 1531 Views
  • 2 replies
  • 0 kudos

Resolved! Number withheld problem

I have been trying for months to stop the annoying texts with offers from O2. Whenever I phone the number provided, I get a recorded message telling me that my number has been withheld, so they can't stop the texts. My number is not withheld when I p...

Anonymous by Not applicable
  • 2923 Views
  • 15 replies
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Resolved! Transfer of phone number taking ages

So I went to O2 on Friday to upgrade, and I got a new iPhone. With that, came a new SIM card. Because I wanted to keep the number, I was instructed by the sales assistant that I should call up, terminate the current contract (one month to go) and tra...

Anonymous by Not applicable
  • 5492 Views
  • 4 replies
  • 0 kudos

Resolved! change to email address

Please can you assit me in updating my email address as I am leaving my current employer thus I want emails to be sent to my home account from now on. ThanksAndrew

Anonymous by Not applicable
  • 1612 Views
  • 3 replies
  • 0 kudos

Resolved! texts from O2UK with attachments

Hi - had 2 texts from O2UK in the last few days, both with attachments. Haven't opened either.One was called BF_03_Game_MMS.mp4; the other was DF6016_BF_01_HERO.GIF anyone else had them, or knows what they are?

Anonymous by Not applicable
  • 4485 Views
  • 16 replies
  • 1 kudos

Resolved! Phone has failed and poor O2 coverage

My iphone 5s has an ongoing hardware issue (kernel problem). Despite having a 24 month contract, the phone is only warranted for 12 months, pretty average really. To compound matters the O2 coverage is so poor compared to my wifes EE phone that its h...

Anonymous by Not applicable
  • 1924 Views
  • 4 replies
  • 0 kudos