Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! SIM authentication for O2 WiFi

Does O2 Wifi support SIM authentication or in the future? It is risky to connect to open O2 WiFi because there is no mutual authentication between the phone and the network.

Payment keeps getting declined despite having the money in my bank account.

Hi all, For some reason my direct debit didn't go through so I was very suprised to get an email from O2 saying I owed them money! I have the funds available in my bank account but every time I try to pay my card gets declined? Nothing wrong with my ...

Resolved! Been charged for calls when there wasn't even phone service

I tried to phone a holiday company at 9am this morning on my way to work and I was on the phone for 2 minutes or so when it cut out. I tried to ring them back but it kept coming up as call dropped. I haven't been able to ring anyone until after 5pm t...

o2 Pay & Go VS Giff Gaff

Been doing some speed tests on o2 payg 4g and tested it against giff gaff 4g tested same type phones one o2 other on giff gaff with full signal on both and at different o2 cell sites Here is what i found 02 payg is always a min of 4x faster data spee...

Resolved! New upgrade to Apple 5s but want to transfer an Android number on to old Apple 4s

I have just upgraded my Apple 4s to 5s which I have still to collect. I use a Samsung phone for work purposes and would like to change this number over to the Apple 4s. How do I go about doing this? Also what sort of tariff will I be charged? Is it l...

blocked sim card

its been nearlky 2 weeks since i was conned into purchasing a new p a y g phone.i will explain:i topped up on my old phone then when i went to use it i had a mono tone on calls & i couldnt text out. i rang customer service & i asked what was wrong th...

Resolved! How to setup / use TuGo to use in Canada

I am travelliung to Canada shortly and would like some help please. I have TuGo installed and am quite happy with using it in the UK. However, as far as I can see I cannot restrict incoming and outgoing calls to go via TuGo alone. If I have my phone ...

Handset paid in full vs. spread cost over agreement

Apart from "to make loads of money" does anyone know why O2 can charge more than the handset's actual value and then inform you of the real price once you have begun a new agreement? Or, as a real example, I've just purchased a new handset and airtim...

Resolved! PAYG - recommend a friend

More info (Highlight to read) Hi, Do you get anything for recommending a friend who has joined o2 PAYG?

"O2 basic" - is it a unicorn?

O2 BASIC PAYG tariff via retentions: I've just spent an incredibly frustrating and fruitless hour on the phone to O2 retentions department being informed that no such tariff exists, or ever has within living memory. Those of you who have it are delus...

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