Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! forgot my password AGAIn to access my 02. 02 said ive reached my limit for identityand to use a dif

Different number but i dont have another number help

Resolved! Buying the US variant of the Samsung Galazy s7 for use in the UK

Hi guys, As the titles states, I'm looking to buy the US variant of the Samsung Galaxy S7. This is because only the US variant has the Qualcomm Snapdragon SoC which is easier to develop roms for. The UK version has the exynos which is closed source a...

Identity Theft

Hi all, a quick question to all. When you discover that you've been a victim of identity theft, and you report this to the police and to the provider, in this case O2, of this fact. Can i assume that the provider would correct the incorrect informati...

Insurance from O2 insure on my pay monthly phone - Terrible and Appalling service

hi, I have submitted a claim to O2 insure on 17th Feb and it is 24th Feb today (7 days down the line) still no idea on whats going with the claim, absolutly appaling service from O2, first time ever i lost a handset, I thought this would be simple an...

Resolved! Have i been overcharged for my device plan?

OK, on monday I phoned O2 to pay off my device plan, on MyO2 it was showing as £75 still to pay. I paid the full amount of £75, then the next day my usual direct debit came out, including the monthly £15 for the device plan.I had thought that this wa...

Resolved! Sharing my personal details

I've recently completed my contract with o2 and I am getting sales calls from carphone warehouse saying that now I'm out of contract they want to sell to me. Now my contract is between o2 and myself and it's confidential and for o2 to share my person...

general service continued

hi , i am on a monthly broadband plan using a dongle supplied by o2 for 4g connection. the onset of the 2nd month the problems began . the internet would constantly disconnect so obviously contacted help, who informed me there was a mast issue affect...

Upgrade Failure

Hi, So. I've been trying for the past two days to upgrade my phone through O2 Refresh. Every time I try, it always seems to hit the same error over and over again. The error lies within the actual checkout/payment page. I get past the details check, ...

Resolved! Data charges abroad

As standard when I go away I always turn my data roaming off. This was no different when I came to the states on the 22nd July. By the 23rd I received a nice little message saying I've used 40 pounds worth of data!?I'm absolutely appalled! It was com...

Call forwarding

Hi I'm on 02 but in my device i have a number I haven't put in I've googled it and it's an ee voicemail number set as my call forwarding how is this possible

O2

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