Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 250057 Views
  • 2 replies
  • 2 kudos

Resolved! old o2 account

Lost phone and forgot login details to an old account

Anonymous by Not applicable
  • 2771 Views
  • 4 replies
  • 0 kudos

Resolved! 0121 430 0900 - call from O2?

Had a call from this number yesterday, it was someone called Steph, saying she was from O2 and wanted to talk to me about an upgrade to my tariff. She mentioned that I got my current SIM only tariff from the O2 shop in Cirencester last year (which I ...

Anonymous by Not applicable
  • 12097 Views
  • 9 replies
  • 0 kudos

Resolved! No Internet since I renewed my contract

I've renewed my contract and received my new sim today, since renewing my contract I haven't been able to connect to the internet. Which I thought would rectify itself once I installed the new sim, no such luck!Tried going through the 4G set up but e...

Anonymous by Not applicable
  • 8156 Views
  • 14 replies
  • 0 kudos

Resolved! Unlocking phone

I purchased a 640 phone for cash. I decided to use pay as you go. I now want to switch supplier to BT on contract. 02 gave me a PAC code no problem. I pet new SIM card into my phone and it told me I had to contact 02 to unlock the phone. I rang 02 an...

Anonymous by Not applicable
  • 2757 Views
  • 2 replies
  • 0 kudos

Resolved! "Things I've bought"

There is a charge of £19.92 on both August and September under the heading: 'things I've bought', but nothing to explain what these things are! I have used my phone abroad, but there is also an additional charge for data used whilst abroad, so I am n...

Anonymous by Not applicable
  • 3110 Views
  • 3 replies
  • 0 kudos

Resolved! I want to cancel my contract

I want to cancel my contract but can't get through on the phone waited 15 minutes and couldn't take the noisy music anymore just keeps saying I am in a queue. Online chat has been unavailable for a month now. How can I cancel??????

Anonymous by Not applicable
  • 5462 Views
  • 11 replies
  • 0 kudos