Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! fone ranger big friendly phone GPRS setup

Hi I'd like to synch my new phone with details I've set up in the Internet site. Please can you advise on how I can set up GPRS to get onto the Net to get to the website? kind RegardsB.

SIM only 15% deals

Hello, I just changed my SIM only tariff well I say change its the same tariff but I changed it to gain the 15% off so £28 a month now to £23.80 but please can someone tell me why it hasn't changed on my myo2 or anything showing this new amount?

Resolved! Phone Mast Problem Again

I have no signal and have not had one since 10.30am this morning, I have looked at status and the problem is that O2 is working on a phone mast, the problem is this is a fairly regular thing with the phone mast either being worked on, a problem with ...

not getting emails on new SIM

Hi, I have just upgraded to a new SIM only deal (unlimited calls and texts, 2mg data) and have not been able to get any emails on my iphone under the 3G network. Message says "you're not subscribed to a mobile data service" can you let me know why th...

Resolved! Download PDF file of latest bill

This may be another improvement to the system and environment but I do not see where or how to download the September 2015 bill. Is this possible? I have a number of previous PDF bills downloaded and filed. The screen which ought to offer this featur...

Debit Card didn`t go through

I am trying to pay for an upgrade via O2 web site. Visa debit card didn`t go through, so didn`t another card American Express.How we can sort it out?

Resolved! New to O2 - Confused regarding first bill...

Good morning all! I'm new here so please go easy on me. Lol. I've just left EE and pre-ordered the new iPhone 6S on O2. As its a pre-order, I won't receive the phone until the release day which is Friday 25th September. I've paid a heavy deposit due ...

Resolved! Sharer SIM for existing iPad

Hi I've been to a very unhelpful store, been bounced around 5 people on chat, and had a very unsuccessful call to CS. I'm trying to establish how to do the following, which the Sharer pages seem to imply can be done. I have just upgraded to an iPhone...

Resolved! Over charging

Several days back, following receipt of the first Bill under my new 12 month contract - previously 24 months via Carphone Warehouse - I questioned the Bill. The detailed "what I've used" totalled some 12hrs 22 mins or 742 mins. My contract is for 500...

Resolved! £90 airtime bill....

Extortionate bill. I reviewed my charges and there is a £60 charge in the "Other charges & credits" section. To clarify, I've used my phone as a hotspot and to call our broadband provider this month (BB provider charge has come under the phone calls ...

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