on 10-05-2016 20:36
i am currently using amd iphone 5c but am in desperate need of an upgrade. o2 tells me that i have £70 to pay then i can upgrade but must i upgrade directly from o2 or can i upgrade from carphone warehouse as they have cheaper tarrifs
Solved! Go to Solution.
on 10-05-2016 20:40
on 10-05-2016 20:40
on 10-05-2016 20:43
on 10-05-2016 20:43
Some info here http://www.o2.co.uk/help/pay-monthly/upgrading-your-pay-monthly-mobile
Veritas Numquam Perit
on 10-05-2016 21:00
on 10-05-2016 21:00
on 10-05-2016 21:02
on 10-05-2016 21:02
I don't mind about the refresh i would just like a new phone
on 10-05-2016 21:05
on 10-05-2016 21:05
on 10-05-2016 21:06
the amount you need to pay depends on where you got your contract from.
if direct through o2 (as stated above) then the amount to pay is what is left of your device plan.
if you got it through a 3rd party (carphone warehouse, mobiles.co.uk, etc) then it would be however many months you have left multiplied by the basic monthly charge (so 3 months at £30 would be 3 x £30 = £90).
some points to consider before you get a new contract are coverage and cost - do o2 have the best coverage for you, and where is the best place to get the deal you are after.
if you keep the phone for less than the standard contract length (if you want a new phone sooner than 2 years) then refresh can work for you.
if you intend to keep the phone for about 2 years (or more) then you have a little more choice as you can get it from a 3rd party as above.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 10-05-2016 21:07
on 10-05-2016 21:07
on 10-05-2016 21:10
on 10-05-2016 21:10
on 10-05-2016 21:10
on 10-05-2016 21:10
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here