Upgrade time

[CaraAnn]

Why when I log in to my account does it say there are no devices against my account & no number to be selected to upgrade?

[Anonymous]

Hi and Welcome.


You may need to call Cs on 202 if myo2 is glitching if your eligible to Upgrade.

Or if convenient an O2 High-Street Store or independent such as CPW to upgrade.

O2 help link http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

[jonsie · Accepted solution]

It could be that the log in details are different from when the account was set up for you. Customer service will clarify for you.