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Travel bolt

HP2
Level 1: Joiner
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Travelling to Canada. Rang 02 put travel bolt on at a charge of £6 pound every time I activate for 24 hours. Why can I not have the inclusive zone bolt on, which I believe is free, or have I read it wrong. I am on a 12 month sim only with 30 gb of data

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MI5
Level 94: Supreme
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@HP2 

Travel inclusive is only free if you're on a plus plan or have volt benefits.

Guide: Roaming MegaGuide 

Volt Megaguide 

If you have either of these, it will show as a bolt on in your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147773 Posts
  • 639 Topics
  • 28355 Solutions
Registered:

@HP2 

Travel inclusive is only free if you're on a plus plan or have volt benefits.

Guide: Roaming MegaGuide 

Volt Megaguide 

If you have either of these, it will show as a bolt on in your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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