on 27-05-2024 19:22
Going to Italy soon and want to use my phone as normal.Do I have to have a call bar lifted by O2 as last time I tried from Spain I couldn’t dial UK
Solved! Go to Solution.
27-05-2024 19:59 - edited 27-05-2024 20:00
27-05-2024 19:59 - edited 27-05-2024 20:00
You shouldn't have to do anything but as you've had issues, check with O2 Guide: How to find help & contact O2
https://www.o2.co.uk/inspiration/the-drop/eu-roaming
27-05-2024 19:59 - edited 27-05-2024 20:00
27-05-2024 19:59 - edited 27-05-2024 20:00
You shouldn't have to do anything but as you've had issues, check with O2 Guide: How to find help & contact O2
https://www.o2.co.uk/inspiration/the-drop/eu-roaming
on 30-05-2024 09:43
on 30-05-2024 09:43
I had online chat I needed the iPhone bolt on which they installed remotely free of charge
on 30-05-2024 10:06
The iPhone bolt on is for data and doesn't impact on the ability to call.
Manually search for different networks to use if you still have issues when abroad and remember that Italy have turned off 3g so you will need 4g calling enabled on your phone.
on 30-05-2024 10:31
on 30-05-2024 10:31
thanks for your advice,Iam only repeating what the O2 agent told me.However zi will take your advice if I have problems thanks
on 30-05-2024 15:41
Good luck @SteveApp
Customer service well known for their lack of knowledge, unfortunately.