TL;DR bought a phone from Ebay pretty much brand new condition and then several weeks later its reported as stolen, managed to get a refund and want to return it to O2 as it could be part of fraud, O2 seem un-interested.
Purchased an Iphone, all well, good seller reputation and no issues for a while then all of a sudden network barred and find out its reported as stolen via reporting services. Luckily I have managed to get a full refund from the seller who believes the person he originally got it from has pulled a common tactic of getting an upgrade and then selling it on and later on claiming it as lost/stolen to get another on insurance. He confirmed from his seller it was an O2 upgrade and is now panicking he's getting into trouble.
With my paper trail of purchase history, 3 reports from different services and Apple confirming its not a defective phone I thought O2 would be interested as it could be them out of pocket and so far everytime I've tried to speak to them they seem not to care, one advisor was like oh yeah send it back to the seller and have them unlock and get them to send it back..........aye, sounds like a brilliant plan.
Since O2 seems not to care or want to checkout why a customer has pulled a fast one possibly , is this a case of report it to the police , hand it over and move on?
