Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
I have recently changed jobs and my payment details have been affected. I did contact yourselves and you kindly supported me in moving the date. I have been informed by my employer that I have to work 2 months in advance before I get paid. I have str...
Hi hope someone can help, just wish for some confirmation, my technical knowledge is limited and have been reading the roaming charges and still unsure.We are going to Spain for 14 days, what do I need to do in order not to incur high phone call char...
I'm trying to figure something out on the 2nd August 2023 I upgraded which then included been on plus plan. I have seen the changes say if you take out plus plan from 3rd August 23 you can only switch up every 90 days. But I started the plusplan on t...
I updated my plan and bought a new iPhone 15, I put down £550 which has been taken out of my account, I received the contract email but haven’t heard anything else and should have got the phone delivered yesterday
I need copies of my Bills dating back to March 2022 for VAT purposes.
This might be a long one so bare with me..I took a new contract out with o2 in Feb and got the samsung 24 ultra, great phone but didn't realise after speaking to someone on the phone to apply my NHS discount that I'd taken out a 48 month contract (I'...
I have a strong internet and my phone is connected but all of the aps say "No internet connection". I didn't notice this until I ran out of data for this month and now cannot connect to the internet until this is topped up next month, as I don't want...
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I have insurance on this phone and i dropped it yesterday and the whole back of the phone is cracked. Am I able to claim back via insurance?
Hi,I have 2 phones on my account. One for son. I want to buy an O2 Apple Watch as a gift for him. It’s asking me which number I want to link the watch to in the account. If I choose my number ( so he doesn’t get a purchase or delivery report, it’s a ...
