Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 88176 Views
  • 147 replies
  • 25 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 8235 Views
  • 15 replies
  • 1 kudos

Resolved! Default Payment on my credit history

Hello,I'm hoping that someone can help me urgently as it seems that the credit referral team are pretty poor at responding, despite the severity of peoples livelihoods attached to their role!I had a o2 contract back in 2019 which was cancelled and no...

PriyaP by Level 1: Joiner
  • 178 Views
  • 4 replies
  • 0 kudos

upgrading online

I have tried 3 times to upgrade my iphone online only to get to the payment and the website just buffers and buffers. I have to travel a distance to an 02 shop and so buying online is easier for me. This is so frustrating and although there is a 'sav...

glynsig by Level 1: Joiner
  • 66 Views
  • 2 replies
  • 0 kudos

Resolved! Proof and ID

Hi everyone, can someone possibly help me? I have been using a gambling site and depositing money through my phone account, very silly I know! And very easy. I want to withdraw my winnings from the gaming site but they are making it very difficult, I...

Resolved! Difficulty getting my 02 open discount applied

Hello I work for a company (NI Civil Service) that means I would be eligible to receive 02 open discount but when I log on to 02 open in order to apply for the discount and enter my valid work email address it is not recognising it and advises me to ...

Lu1 by Level 1: Joiner
  • 183 Views
  • 3 replies
  • 0 kudos

Resolved! Free Chromebook4

How long do i have to wait to get my free gift, Samsung Chromebook4, should it have been delivered with my new phone?

lesleyw by Level 1: Joiner
  • 58 Views
  • 1 replies
  • 0 kudos

Resolved! Data usage

I want to know why apparently I’ve used 30gb in data in less than 2 weeks over the Christmas period when I’ve been at home??? This seems very weird in December I had a message from o2 for using 80% of my data allowance. Then it got regenerated on the...

Resolved! MIssing PIN

My daughter gave us her Bush Spira D5.5 (Model AC50DIS) and got a new SIM from O2 to put in it, using the same phone number as our old Alba 1.8 which is no longer used. She set the Spira up with the new SIM and the old number and it worked fine for s...

Nontechno by Level 1: Joiner
  • 74 Views
  • 1 replies
  • 0 kudos

Resolved! Data in my local area

Hello,I have been with o2 a good few years with no problems, however since moving a year a go my signal is so poor. It shows as 3g but nothing comes through, and when I go into town I have to 'hotspot' off my work phone (on another network) in order ...

RLYMA by Level 1: Joiner
  • 64 Views
  • 2 replies
  • 0 kudos