Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Overseas use

I travel to Marrakesh tomorrow and wish to add an unlimited zone 3 data roaming g don’t on for while I am there please

Number porting from old network not completed

I purchased 2 pay-monthly sims and transferred 2 numbers from Three to O2 last week, entering the PAC numbers during the order process. One went through immediately during the order process and when the sim arrived the old number was in place. The se...

Cancelled 02

Good evening, I was paired with a virgin media deal for wifi. I got given a sim card however I have never used it. I have cancelled both virgin media and O2. However I am still getting messages through of bills I owe. Please can you cancel my account...

Roaming query

On holiday in Turkey with my partner, both have 02 monthly accounts. Each of us has switched off 'data roaming' and 'mobile data' but her phone (Samsung) is showing an 'R' and a signal which we presume means it is roaming and potentially incurring un...

Contact email to cancel

Hi I would like to cancel my O2 number but no longer have the sim to be able to call to cancel. How do I cancel my account?

Resolved! Disney plus

So I still can't find away to go from paying 7.99 to down grade to 4.99 for Disney plus can some one help me please.or would it just be easy to cancel subscription and go for the 4.99 package instead thanks

How do I use a sim card from abroad while travelling

hi, I am in Peru, want to buy a sim card to introduce to my phone, what do I need to do?

Claim Free Samsung Tablet

Hi,In my need to clean up my emails, I managed to delete the email I received from O2 that contained the link I need to redeem the offer for a free tablet. And I also deleted everything in the bin so its permanently gone. Does anyone know if there's ...

Resolved! Hiking the price up on Disney plus

See they have hiked the price up on Disney plus. I have it in my package for 7.99 a month will the price go up or stay the same thank you

Resolved! Contact a person?

I want to cancel Disney +. I am paying monthly however it is not in my extras list to cancel! Any ideas. Does anyone know how to actually speak to some one at O2 as I just keep going around in circles. Thanks

O2

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