Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Bill -iTunes

According to my bill I have paid for iTunes at price £33.99 . I was not aware of this -what can I do about it ?

SG9 by Level 1: Joiner
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Resolved! Bolt on

I am in Argentina. What bolt on do I need to use my phone? 

Travel3 by Level 1: Joiner
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Urgent advice on deceased family member bill please

Hello, I am writing to please ask for advice about multiple bills and a threatening Debt Recovery letter received from O2, with regards to my mother-in-law who has been dead since June 2023.We were all under the impression that she was on a SIM-only ...

Ashash by Level 1: Joiner
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Resolved! Duplicate Amazon account

I have inadvertently created two Amazon accounts for Prime. The Prime linked to my O2 isn’t the correct one so I need it deleted and the correct one added

O2 switch up confusion

Hello all , I have o2 switch up as confirmed by live chat and 2 different o2 stores , I went into one of those stores today to try and switch up! , got to the checkout and it was not showing up to allow the worker to trade it in , he was confused by ...

Lmr1342 by Level 1: Joiner
  • 1848 Views
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Resolved! Cancel an extra Prime Video

Hello all. I have tried online to cancel an extra I do not require anymore (as I subscribe to it on a full package elsewhere). Prime Video extra (I already have full prime membership). I have tried to follow the guidelines someone else provided. (Go ...

Rajib by Level 1: Joiner
  • 475 Views
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**URGENT REFUND REQUEST (5887695)**

This is absolutely ridiculous, please can you urgently advise why O2 are refusing to provide a refund for an item already returned and this issue has been ongoing since 30th December 2023 !!! On my last email to your executive complaints team I provi...

Refund4 by Level 1: Joiner
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