Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Disney+ issues

Had a 6 month free Disney+ subscription. Forgot to turn off auto-renew so have been billed with a subscription due to start 12 Feb (today) and end 11 March.Have cancelled the auto renew now.Cannot access Disney+. Rang 02 at 16.40 and was answered at ...

dear by Level 1: Joiner
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Order

Hi! I ordered a laptop to store to collect, I have checked the tracking and on my part it says “completed” but I’ve not received an email saying it’s ready to collect? Does anyone know anything about this?

Loz-zo by Level 1: Joiner
  • 532 Views
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Resolved! Problems claiming free fitbit

I recently purchased a pixel 8 pro as there was a free fitbit. Otherwise would have gone for the Samsung s23. Put in the claim but they won't accept the o2 receipt? How do I claim this or was it just a scam to get us to buy Google phones?

ally_s by Level 1: Joiner
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Can’t access internet using mobile data

Hi,My wife and I have old iPhone 7’s which are adequate for our needs - messaging, browsing. The problem arises when we visit our local indoor sports arena. We just cannot connect to the internet. I realise we can’t get wifi, but our phones are showi...

Rottcodd by Level 1: Joiner
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Accessory purchase and credit check

I just tried to purchase Beats earbuds online. I paid £40 fee but for some inexplicable reason the credit check failed, even though I have a high credit rating. I assume I’ll get my £40 back, has anyone else suffered this?

o2 won’t give me a refund and they won’t reply to me

i transferred from o2 to voxi last month. i got a text message saying that from 12/01 my credit balance was £20 and i could claim a refund once the transfer was complete and the transfer was complete on the 15/01. on the 16/01 and the 17/01, £15 was ...

brim by Level 1: Joiner
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Resolved! my husbands phone was stolen

my husbands phone was stolen. It says it can reported 24hours but when getting through it says it can't reported and to call back in their business hours ?????? I have called 03448090222 and 03448090202 and I cannot find another number to report it a...

gaynorcc by Level 1: Joiner
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