Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
DHL have delivered my watch to the wrong house. They have no put the house details and did not leave a card at my address.
Hello, i made an insurance claim about 2 weeks ago now, was told to fill out a form, which I have done and sent back straight away & I still haven’t heard anything back. Please can I have a contact number to call about my insurance as the My 02 app c...
Evening, seen similar posts on here and hoping someone from O2 can assist.Have a pay monthly sim contract with Apple Watch cellular add on. The AW was not purchased from O2.Previously everything worked great, however at some point the cellular stoppe...
My 17 year old daughter is going to the USA with her school. Does anyone know the best way to keep phone charges down while she’s there? Do I need to phone up to do anything or can she just use her phone now really? I’m sorry if I sound daft but I ha...
I'm trying to add a Bolt On, when I text TRAVEL to 23336 as it says I gat a message saying they can't add the Bolt On and I should call 202. What a waste of time, it either goes into a loop telling me about free drinks and queue jumping for tickets I...
TLDR- I need my specific number back because I use it for my work and personal 2FA accounts. O2 has sent me and my family around in circles trying to get it back only to give up and say it isn't possible for them to assign my old number to my new sim...
I was upgrading in the o2 app and as I had filled in the check your availability page and pressed next the page glitched. I haven’t received any emails about the upgrade. In the o2 app it says I have placed an order in the last 24 hours etc, so I can...
Hello,Can anyone help please.I changed my email last year. I was able to change my login details myself on the o2 website but i still recieve my newsletter on my old email for some reason? How do I change it please. I do not use O2 app.
I have recently changed jobs and my payment details have been affected. I did contact yourselves and you kindly supported me in moving the date. I have been informed by my employer that I have to work 2 months in advance before I get paid. I have str...
Hi hope someone can help, just wish for some confirmation, my technical knowledge is limited and have been reading the roaming charges and still unsure.We are going to Spain for 14 days, what do I need to do in order not to incur high phone call char...
