Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 147 replies
  • 25 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

Sheffield fargate o2 store

I must complain about the customer service from the o2 store on fargate Sheffield. I have had a Samsung galaxy watch 4 now for over a month. This is the replacement watch as the first one never worked properly either. After getting nowhere with 202 c...

robmak73 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Travel bolt on in USA

Does the inclusive roaming include calls/texts to and from local USA numbers and cell phones and do people calling me from the UK get charged any extra? Terms say so for Europe but it’s not clear for outside Europe.

Hazelind by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Disney plus 3 months free text

I received a text over the Christmas for three months free Disney plus. I activated it and it appears in my o2 extras expiry dare 31st March. When I log in to my Disney plus account it says the subscription has expired or had been cancelled- any sugg...

Ian1970 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Default Payment on my credit history

Hello,I'm hoping that someone can help me urgently as it seems that the credit referral team are pretty poor at responding, despite the severity of peoples livelihoods attached to their role!I had a o2 contract back in 2019 which was cancelled and no...

PriyaP by Level 1: Joiner
  • 4 replies
  • 0 kudos

upgrading online

I have tried 3 times to upgrade my iphone online only to get to the payment and the website just buffers and buffers. I have to travel a distance to an 02 shop and so buying online is easier for me. This is so frustrating and although there is a 'sav...

glynsig by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Proof and ID

Hi everyone, can someone possibly help me? I have been using a gambling site and depositing money through my phone account, very silly I know! And very easy. I want to withdraw my winnings from the gaming site but they are making it very difficult, I...