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Upgrade and trade in old phone

Yemoso
Level 1: Joiner
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Hi there,

I would like to upgrade one of my accounts and take advantage of the trade in your old phone for £350 deal currently running. How would I go about doing so as shops are currently closed due to lockdown? Thanks

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MI5
Level 94: Supreme
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@Yemoso 

As the website is currently playing up, the easiest way is to call 202 and speak to upgrades.

You use your order number as a voucher code to claim the trade in value when you recycle with O2.

https://www.o2recycle.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Yemoso 

As the website is currently playing up, the easiest way is to call 202 and speak to upgrades.

You use your order number as a voucher code to claim the trade in value when you recycle with O2.

https://www.o2recycle.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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