Solved: Volt Double Data missing after phone upgrade

dkuk2000 · ‎17-08-2025

I recently upgraded and now my double data is missing however, I still have the double broadband speed in my home.

I have email o2 but not getting any response after a week.

MI5 · ‎17-08-2025

@dkuk2000

It should be added after 14 days.

If not, message O2 on one of the socials.

Facebook (https://o2uk.co/O2CFB) or Instagram (https://o2uk.co/O2CIG)

Bigger benefits - Volt

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-08-2025

@dkuk2000

It should be added after 14 days.

If not, message O2 on one of the socials.

Facebook (https://o2uk.co/O2CFB) or Instagram (https://o2uk.co/O2CIG)

Bigger benefits - Volt

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎17-08-2025

@dkuk2000 wrote:
I have email o2 but not getting any response after a week.

Out of interest, what email address did you use for O2?

Click for O2's Social Media Team on X --||-- or on Facebook Messenger

O2

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