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Upgrade and O2 open

Kk616
Level 1: Joiner
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Hi I’ve just upgraded today and wanted to apply o2 open NHS discount to my new refreshed contract and phone. However when I do it is giving the message that the 28 days have expired for setting this up as I registered in 2018. Is there any way of solving this?
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MI5
Level 94: Supreme
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Registered:

@Kk616 

You need to wait a few days for the system to catch up with the upgrade.

Guide: O2 Open & Friends and Family discounts - How to sign up 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120632 Posts
  • 605 Topics
  • 18147 Solutions
Registered:

@Kk616 

You need to wait a few days for the system to catch up with the upgrade.

Guide: O2 Open & Friends and Family discounts - How to sign up 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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