Solved: Upgrade and O2 open

Kk616 · ‎12-04-2021

Hi I’ve just upgraded today and wanted to apply o2 open NHS discount to my new refreshed contract and phone. However when I do it is giving the message that the 28 days have expired for setting this up as I registered in 2018. Is there any way of solving this?

MI5 · ‎12-04-2021

@Kk616

You need to wait a few days for the system to catch up with the upgrade.

Guide: O2 Open & Friends and Family discounts - How to sign up

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎12-04-2021

@Kk616

You need to wait a few days for the system to catch up with the upgrade.

Guide: O2 Open & Friends and Family discounts - How to sign up

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Upgrade and O2 open

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

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