Unlocking phone

[SG9_Chris]

Yesterday, I asked o2 to unlock my Samsung S9 phone and gave them my IMEI.  Received a txt and email this morning stating o2 could not do this, as it was purchased via Carphone Wharehouse and I should contact them.  When I did, CW said it does not unlock phones.  My question is, and I am willing to pay:  How can I get o2 to unlock my phone?  Using the 202 is useless and frustrating!

[Bambino]

@SG9_Chris Your phone is not locked. Carphone Warehouse don't lock their phones, and O2 hasn't locked phones since August 2018.

[jonsie]

Your phone isn't locked @SG9_Chris 

CPW only sold unlocked phones

The exception was the iphone which locked to the first sim inserted

Samsungs are unlocked

Just order a free P&G sim online from any network and they will register on your S9

[MI5]

@SG9_Chris 

Just to repeat what I've already said. The phone is not locked.

No android device sold by CPW ever was locked.

[SG9_Chris]

Thank you everyone for taking the trouble to answer my query and the majority are saying my phone is not currently locked.  Will get myself a SIM from another network and see.

[MI5]

Trust us on this one mate.

[madasaf1sh]

@jonsie

Samsung do region lock phones and require a local sim card and 5 minutes of talk time before being unlocked to any network..

[MI5]

Which will not be an issue on a UK phone for use on any network in the UK.

[jonsie]

It's already been used in the uk on a uk network

It will now be unlocked for any uk network and any foreign network sim card

[MI5]

Correct