Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! IP Address

How do I make the IP address for a sim only static

Resolved! Number

I need to change my old number onto my new phone.

Outside mobile coverage

When out and about . Can never get any internet connection on mobile phone. Been like this for a few months.

Resolved! Disney+ £2 charge added to bill?

Hello all,I have just seen my latest bill.I have had free Disney+ for the last 6 months, and the free period has now ended as of 20 Oct. Now on my bill, in the monthly extras section, it reads: 09 Oct 20 - 20 Oct 20Disney+ £2.00010 Oct 20 - 20 Oct 20...

Resolved! Checking to see if I’ve had a scam text

Could you let me know if 07930 476487 is an o2 number I got a text saying my payment hasn't gone through which it shouldn't go out of my account until next week

Resolved! Unable to text one specific number

So, my friend who was with o2 recently got a new pixel 5 on iD mobile and ported his number from o2. I texted him on his o2 number as the port was processing and he received it but he wasn't able to receive any calls. The next day I tried to text him...

Default on Sim only account

Hi, by way of background Ive been an 02 customer for over 14 years - I have 4 monthly contracts (myself and 3 children) all of which are in good standing. I took out a SIM only thing just before I got my youngest daughter a monthly package. tried to ...

Teacher discount

How do I add my teacher discount to my pre order for iPhone 12?

Resolved! Text message saying payment not processed

Just had potential spam message allegedly from O2 stating payment had not been processed. I have not got through to o2 yet. It has a link which I haven’t clicked on. Has anyone else had this?

Resolved! When Upgrading - Do you keep current phone?

Quick one really... I'm 12 months into a 24 month plan. I see an option to pay for an early upgrade and sign up to a new contract etc. If I do that... do I get to keep my current phone as well? ThanksPaul

O2

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