Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

WiFi calls won’t turn on?

Hi, trying to turn on WiFi calls and when I click enable it just has a pop up sending me to my o2... do I have to ask them to activate it ?Also, I’m on a sim only 12 month contract, that’s pay monthly?

Resolved! Unlock age restrictions without credit card

I want to unlock age restrictions for my 02 iPhone but I’ve no credit card and 02 shops r shut due to Covid 19

Resolved! Unlock my old hand set

Hi there I need to unlock my old iPhone as I have given it to a friend who is on Vodaphone to use while his phone is broken.Can you advise how this can be done please?

Just moved to O2 from Virgin

Just moved over form Virgin. I've just put in my new SIM card in my iphone but I can't seem to receive calls or messages. I want to keep my old number so i added the PAC code when i ordered online. On my online account its showing my old number still...

Unlocking my phone from o2

Can anyone tell me how long it takes o2 to unlock a phone that is tied to them ? I am asking as I know that I could get the phone unlocked within an hour, I have asked o2 to unlock the phone but they have not done so and it has been a few days now. T...

Resolved! new customer and new phone has not arrived and no one can help

I am a new customer with 02, signed up yesterday awaiting phone to be delivered to be advised that it isnt coming, reason is not known, courier issue but they dont know how as the couriere isnt picking up the calls from 02. I have recieved my Bill to...

Resolved! Does O2 do data only sims?

Does O2 do data only sims?

Resolved! Issue transferringold number over.

Each time I try to transfer my old number from GiffGaff to my new o2 Samsung s20 I receive a failure message.Any help gratefully received as my pac code expires on August 20th

Resolved! Credit Referal

It’s been around 2 months that I’ve been trying to get a response from the credit referrals team and desperately need them to reply, otherwise I run the risk of messing up a mortgage application.This was for an Apple Watch adding onto my existing con...

Resolved! O2 family

Can 2 accounts join for o2 family discount?

O2

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