on 08-12-2020 19:14
Convinced i had this offered to me when signing up no sign of it now though? how would i check
Regards
Clare
on 08-12-2020 19:16
on 08-12-2020 19:20
Do I need to wait for an email? as that guide is not very clear to be honest...
on 08-12-2020 19:34
on 08-12-2020 19:34
You have to take up the offer of an extra within 28 days of taking out a new contract.
When you upgrade or take out a new contract on O2 there is usually a choice of an Extra included with the new contract. Once you have completed the upgrade or application, you get to choose an Extra.
You will normally receive an email about your extra within 24 hours.
If you haven't received the email, you need to contact O2. All numbers in this guide Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 08-12-2020 19:35
on 08-12-2020 19:35
The email is sent after you have selected which extra you want in your MyO2.
You choose your option, wait for an email, then follow the link in the email to redeem it.
on 08-12-2020 19:41
on 08-12-2020 19:41
is it free though?
on 08-12-2020 19:41
on 08-12-2020 19:41
For 6 months, yes.