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Level 1: Joiner
Posts: 1
Registered: ‎14-09-2018
Accepted Solution

Unlock sim with PUK code

i have the PUK code to unlock my sim but where am i supposed to enter the code? do i wait for a text? do i do something on my phone or need to call someone? 

Posts: 84,478
Topics: 521
Solutions: 10,504
Registered: ‎04-04-2012

Re: Unlock sim with PUK code

You need to put an EE, Vodafone or Three sim in your phone and it will ask you to enter the unlock code.
Make sure you have the correct code though and stop if it fails the first time.
https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 84,478
Topics: 521
Solutions: 10,504
Registered: ‎04-04-2012

Re: Unlock sim with PUK code

Ps I am assuming it’s to unlock because if it really was a PUK the message would be permanently displayed on screen until the code was entered?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 3,527
Registered: ‎18-04-2018

Re: Unlock sim with PUK code

Welcome to the forum, @Chloe Wave Did @MI5's explanation help you get your phone unlocked or are you still having trouble with your PUK code?

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