cancel
Showing results for 
Search instead for 
Did you mean: 

Unlock sim with PUK code

Chloe
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

i have the PUK code to unlock my sim but where am i supposed to enter the code? do i wait for a text? do i do something on my phone or need to call someone? 

Message 1 of 4
1,741 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144134 Posts
  • 634 Topics
  • 27604 Solutions
Registered:
You need to put an EE, Vodafone or Three sim in your phone and it will ask you to enter the unlock code.
Make sure you have the correct code though and stop if it fails the first time.
https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 4
1,730 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 144134 Posts
  • 634 Topics
  • 27604 Solutions
Registered:
You need to put an EE, Vodafone or Three sim in your phone and it will ask you to enter the unlock code.
Make sure you have the correct code though and stop if it fails the first time.
https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
1,731 Views

MI5
Level 94: Supreme
  • 144134 Posts
  • 634 Topics
  • 27604 Solutions
Registered:
Ps I am assuming it’s to unlock because if it really was a PUK the message would be permanently displayed on screen until the code was entered?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 4
1,728 Views

EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Welcome to the forum, @Chloe Wave Did @MI5's explanation help you get your phone unlocked or are you still having trouble with your PUK code?

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
1,626 Views