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Unlimited data?

Anonymous
Not applicable

Hello,

 

I currently have an iPhone 6 on contract, with 10GB of data, and this morning I checked my account and it's telling me I have unlimited data available? 

 

I was under the impression o2 does not offer unlimited data, and I haven't done anything to request it, has this happened to anyone else? Not that I'm complaining!

 

 

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L_W_Ward
Level 12: Nimble
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I have 20GB of data and it still shows as that amount minus what i've used. 

iPhone 13 Pro Max 25gBG,
iPad 9th Gen,
Apple Watch Ultra,
,Airpod Pro,
Apple TV 4K,
Apple TV HD,
HomePods,
Message 2 of 10
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Anonymous
Not applicable

Here's what it comes up as...

 

image.jpg

Message 3 of 10
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Cleoriff
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I think this is a glitch...two of our members have reported the same issue today (on this thread)

http://community.o2.co.uk/t5/Discussions-Feedback/My-data-showing-as-unlimited/m-p/908183#M70754

Veritas Numquam Perit

Girl in a jacket
Message 4 of 10
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MI5
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Yeah, it's broken.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 10
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viridis
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Everything I check mines like that, just lazy now.
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MI5
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I notice it's a sharer tariff too - Same as mine so I'd bet it's an issue with all sharer contracts.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 10
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jonsie
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MI5
Level 94: Supreme
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Mine already is.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 10
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gindygoo
Level 25: Hard Hitter
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Yup mine's back to normal... Temp glitch is all!
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