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Anonymous
Posts: 0

Unlimited data?

Hello,

 

I currently have an iPhone 6 on contract, with 10GB of data, and this morning I checked my account and it's telling me I have unlimited data available? 

 

I was under the impression o2 does not offer unlimited data, and I haven't done anything to request it, has this happened to anyone else? Not that I'm complaining!

 

 

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Posts: 529
Topics: 34
Kudos: 55
Solutions: 3
Registered: ‎22-05-2013

Re: Unlimited data?

I have 20GB of data and it still shows as that amount minus what i've used. 

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Anonymous
Posts: 0

Re: Unlimited data?

Here's what it comes up as...

 

image.jpg

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Posts: 88,007
Topics: 738
Registered: ‎14-01-2013

Re: Unlimited data?

I think this is a glitch...two of our members have reported the same issue today (on this thread)

http://community.o2.co.uk/t5/Discussions-Feedback/My-data-showing-as-unlimited/m-p/908183#M70754

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Posts: 101,989
Topics: 550
Solutions: 12,995
Registered: ‎04-04-2012

Re: Unlimited data?

Yeah, it's broken.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 13,352
Topics: 82
Registered: ‎14-01-2014

Re: Unlimited data?

Everything I check mines like that, just lazy now.



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Posts: 101,989
Topics: 550
Solutions: 12,995
Registered: ‎04-04-2012

Re: Unlimited data?

I notice it's a sharer tariff too - Same as mine so I'd bet it's an issue with all sharer contracts.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 80,287
Topics: 573
Solutions: 3,845
Registered: ‎04-01-2009

Re: Unlimited data?

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Posts: 101,989
Topics: 550
Solutions: 12,995
Registered: ‎04-04-2012

Re: Unlimited data?

Mine already is.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 25: Hard Hitter
Posts: 1,340
Registered: ‎22-11-2014

Re: Unlimited data?

Yup mine's back to normal... Temp glitch is all!