Solved: Payg

Miki09 · ‎07-02-2025

Hello everyone.Just the quick question.
Iam using o2 payg/roling plan 150gb data etc.

What Iam found out is every month o2 take out some of my data during the night/the night when my new roling plan should be activated.

Every month my data missing.Two month ago 10gb,month ago around 12gb and this time 29gb!

I give a call o2 customer service but every single time they giving me funny story about “probably my phone is updated/all applications and background” staff like that.

People! Did anyone have similar issues before/now?

pls let me know,thank you✌🏻

MI5 · ‎07-02-2025

@Miki09

Data use is calculated at night so all the days data use is rolled up and applied then.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-02-2025

@Miki09

Data use is calculated at night so all the days data use is rolled up and applied then.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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