Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237721 Views
  • 2 replies
  • 2 kudos

How Do I Change My Mobile Number?

I am on a continuous O2 contract, nearinbg 24 months.I want to CHANGE my mobile number, and keep my contract.Any help on how I do this?

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Anonymous by Not applicable
  • 119469 Views
  • 20 replies
  • 9 kudos

Resolved! texting

can i still text to other network while useing 02 am pay monthly

Anonymous by Not applicable
  • 2455 Views
  • 4 replies
  • 0 kudos

Resolved! Pay bill from abroad

hi I am in Thailand and I have blocked my phone so I don't get any crazy bills, but I need to pay my bill now. How can I do, and I want to pay by card

Anonymous by Not applicable
  • 6794 Views
  • 15 replies
  • 0 kudos

Resolved! Accessing voice mail from Mexico

Hi I'm trying to access my voice mail from Mexico but 901 does not work, can anyone tell me what number I need to use when calling voice mail from Mexico. Thanks

Anonymous by Not applicable
  • 7447 Views
  • 3 replies
  • 0 kudos

Resolved! Great service from o2 agent

Just wanted to mention paula in the upgrades dept. Despite what i jabe read about o2 not caring about keeping customers, she really did. I had been offered a deal to move to EE with a galaxy s6 and a cheaper tariff. She was able to discount the phone...

Anonymous by Not applicable
  • 4492 Views
  • 6 replies
  • 2 kudos

Resolved! O2 Debt Recovery - who to contact?

Hello everyone, Unfortunately I'm in a terrible financial position and have recently entered into a Debt Management Plan with registered debt charity, StepChange. I had two contracts with O2 and subsequent phone plans for the devices I received. One ...

Anonymous by Not applicable
  • 21091 Views
  • 16 replies
  • 0 kudos

Resolved! Please i Need Help

i just recieve an airtime monthly shocking bill from 02 of the sum of 951.60 just for calling my daughter abroad. pls can anyone help with a solution to tackle this bill. am very sad and disappointed

Anonymous by Not applicable
  • 4354 Views
  • 20 replies
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Travel to USA

I'm travelling to the USA next month and realised that O2 charge crazy prices for data roaming. My phone is locked (and i can't get it unlocked as its a business contract). Does anyone know if any of the US networks will work on my O2 locked UK iPhon...

Anonymous by Not applicable
  • 3781 Views
  • 13 replies
  • 0 kudos

Poor signal/Network

I'm asking for help as I am currently not happy with the service, I have been with O2 for around 5 years in total (2 years - pay as you go, 3 years - pay monthly). Over the past few weeks my signal has been really poor and I've been having to use my ...

Anonymous by Not applicable
  • 2861 Views
  • 8 replies
  • 0 kudos

Resolved! Closing contract - leaving UK

Hello, My contract is until April 2015. I will move abroad in September. Can I just pay my settlement for the phone and cancel the contract? Or do I have to pay a cancellation fee?Do I get any advantages if I will make a contract with O2 in the other...

Anonymous by Not applicable
  • 5572 Views
  • 15 replies
  • 0 kudos