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Anonymous · ‎28-08-2015

Hello,

I currently have an iPhone 6 on contract, with 10GB of data, and this morning I checked my account and it's telling me I have unlimited data available?

I was under the impression o2 does not offer unlimited data, and I haven't done anything to request it, has this happened to anyone else? Not that I'm complaining!

L_W_Ward · ‎28-08-2015

I have 20GB of data and it still shows as that amount minus what i've used.

iPhone 13 Pro Max 25gBG,
iPad 9th Gen,
Apple Watch Ultra,
,Airpod Pro,
Apple TV 4K,
Apple TV HD,
HomePods,

Anonymous · ‎28-08-2015

Here's what it comes up as...

Cleoriff · ‎28-08-2015

I think this is a glitch...two of our members have reported the same issue today (on this thread)

http://community.o2.co.uk/t5/Discussions-Feedback/My-data-showing-as-unlimited/m-p/908183#M70754

Veritas Numquam Perit

MI5 · ‎28-08-2015

Yeah, it's broken.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

viridis · ‎28-08-2015

Everything I check mines like that, just lazy now.

MI5 · ‎28-08-2015

I notice it's a sharer tariff too - Same as mine so I'd bet it's an issue with all sharer contracts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎28-08-2015

It will be showing correctly later.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎28-08-2015

Mine already is.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gindygoo · ‎28-08-2015

Yup mine's back to normal... Temp glitch is all!

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Unlimited data?

Double billing

Changing early to a different SIM-only deal

Device plans not showing

Port in failed and now I'm stuck. Can't go forward...

Charging me zone 3 bolt on when in India