Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Unlimited data?

Hello, I currently have an iPhone 6 on contract, with 10GB of data, and this morning I checked my account and it's telling me I have unlimited data available? I was under the impression o2 does not offer unlimited data, and I haven't done anything to...

No staff??

Live Chat unavailable, so far been on hold for sales for 30 mins and still no answer. I want to buy a new phone to add to my existing contract but it looks like you don't want my business? Before you reply with "we're very busy" let me pre-empt that ...

Resolved! Signed up for 12 months at £8.50, Tariff says £10.50?

I upgraded to a sim only plan earlier today. It said £8.50 for 12 months, 300MB Data, unlimited texts etc.It said it was down from £10.50 to £8.50, but now in my o2, it says my tariff is 10.50 a month. Is this just an text error because the plan was ...

Resolved! i dont want to renew mty contract

I want to go pay as you go and not renew my contract due to finish on the 8th october...How do i go about it

might finally be time to leave o2

I have been with o2 since 1994, when they were cellnet. Always compared deals and always been happy to stay. Until now. I love my windows phone, I want to upgrade to a new one. (don't bother giving me your opinions that I am wrong, should change OS e...

Resolved! Why am I being charged for premium and information charges?

Why am I beng billed for premium and information charges when I have not used these services? How do I get in touch with the company that is charging my account this money. Do I text 66033 or will I have to pay for this too?Been billed £9.30 extra a ...

Resolved! O2 sim transfer from GG

How long does O2 take for the number transfer. Im transferring from Giffgaff Payg and was wondering how long it takes for it to go to O2 Payg as i've waited and requested for a week now.

Samsung Galaxy S5 network or sim card error

I need help with my phone cuz its not letting people ring me or ring out and it keeps saying network or sim card error and its only just happened had the phone for over a year with no problems and now this, any help id be grateful

Resolved! 02 top up

just to say there is something wrong with your on line paying as i have tride to top up my phone since sunday i have tride it about 10 or 12 times and there is nothing wrong with my card as its your end as it says something is wrong when its not my c...

top up card

How do I get 02 to send me out a top up card for my new phone xx

O2

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